
FAQ
What is your return policy?
You may return your order within 30 days of delivery. Please contact Bold Basic Customer Support to start the return process. If you prefer, you can also email us at support@boldbasics.com. Your refund will be processed once your return has been approved.
Is shipping free?
Yes, Bold Basic offers free shipping on all orders, with no minimum purchase required.
How long does delivery take?
Orders are processed within 1–3 business days. Delivery typically takes 7–10 business days.
What payment methods do you accept?
Bold Basic accepts major credit cards, debit cards, PayPal, Apple Pay, and Google Pay. All payments are processed securely and protected with industry-standard encryption.
How can I contact customer support?
You can email us at support@boldbasic.com. Our customer support team is available Monday through Friday from 9:00 AM to 5:00 PM.
Doorstep delivery nationwide across the US.
Safe money when ordering with us
No questions ask
Customer satisfaction No.1 priority